Las sugerencias aparecerán al escribir el texto de búsqueda. Utiliza las flechas hacia arriba y hacia abajo para revisar. Utiliza enter para seleccionar. Si la selección es una frase, esa frase se introducirá en el buscador. Si la sugerencia es un enlace, el navegador accederá a esa página.
Políticas de la comunidad

Interacción honesta

No one should misrepresent themselves or their intentions while using Airbnb.

What we do allow

  • Business identification: If you joined Airbnb as a business or company, you may be required to confirm your business ID, address, and phone number.
  • Representative inventory: We allow Hosts to list multiple rooms under a single “representative” listing in instances where the rooms are similar enough to be considered substitutes for each other (ex: in hotels or serviced apartments). However, these rooms must have the same amenities, bed configurations, size, decor, and address.

What we don’t allow

  • Identity misrepresentation: When verifying your identity as the account holder, all information submitted must be true and accurate. Falsified or doctored documents are not allowed.
  • Accommodation bait and switch: Host may not mislead guests by offering a stay that is significantly different to the actual accommodation that guests will be staying in, regardless of whether the address is the same.
  • Surprise payment requests: Hosts should not request additional payments that weren’t previously granted in advance by Airbnb or agreed upon with the guest prior to booking.
  • False reports and claims: When filing a claim or reporting any incident to Airbnb, you must supply true and accurate information.
  • Extortion: Using direct or indirect threats to obtain something from another person has no place in our community.
  • Abuse or manipulation of Airbnb: No one may use abusive language, manipulative tactics, or make threats (violent or non-violent) when communicating with Airbnb or one of our representatives.

We're here to help

If you witness or experience behavior that goes against our policies, please let us know.

While these guidelines don’t cover every possible scenario, they’re designed to offer general guidance on Airbnb’s community policies.

¿Te ayudó este artículo?

Artículos relacionados

  • Huésped

    Presentarte con total transparencia

    Proporcionar información de cuenta válida y precisa es fundamental para crear un entorno en el que Airbnb, los anfitriones y los huéspedes p…
  • Anfitrión

    Comparte tus anuncios

    ¿Tienes varios anuncios? Puedes mostrarlos todos en tu página de perfil de anfitrión.
  • Huésped

    Cambios de precios según las fechas

    Algunos anfitriones establecen precios mínimos o personalizados en determinadas fechas o períodos (días festivos, fines de semana y estadías…
Recibe ayuda con las reservaciones, la cuenta y otros asuntos.
Iniciar sesión o registrarse